Privacy Policy

1. Overview

This Privacy Policy explains how ScanIt App ("ScanIt", "we", "us", or "our") collects, uses, and protects your information when you use the ScanIt mobile application and related website services.

ScanIt is a utility app designed to scan, enhance, organize, and export documents. We follow a global baseline privacy approach and include user rights language aligned with GDPR and CCPA principles.

2. Information We Collect

Information you provide directly: profile name, support requests, and any information you send when contacting us.

Document and image content: scans, edits, OCR text, signatures, and exported files processed through app workflows.

Usage and diagnostics data: device type, app version, interaction events, crash diagnostics, and performance telemetry to maintain reliability and improve product quality.

Subscription and purchase metadata: product identifiers, entitlement status, and transaction state provided by Apple and RevenueCat for billing and access control.

3. How We Use Information

To provide core functionality such as document capture, enhancement filters, OCR output, file export, and in-app settings.

To secure and maintain the app, detect abuse, troubleshoot failures, and monitor service health.

To operate subscriptions, restore purchases, and enforce premium feature access.

To analyze aggregate usage patterns and improve onboarding, product experience, and conversion flows.

4. Legal Bases and User Rights

Depending on your region, we process data based on contract necessity, legitimate interests, consent, and legal obligations.

You may request access, correction, deletion, portability, and restriction of your personal information, and you may object to certain processing where applicable.

You may also submit a data rights request by emailing prismcodelabs@gmail.com. We may verify identity before fulfilling requests.

5. Sharing and Service Providers

We do not sell your personal information in the ordinary meaning of the term.

We share limited data with service providers that help us operate the product, including analytics, subscription infrastructure, cloud infrastructure, and support operations.

Current categories include analytics providers, payment/subscription processors, hosting providers, and email/support tools, each under contractual confidentiality and security obligations.

6. Data Retention

We retain personal information only as long as necessary for business, contractual, legal, and security purposes.

Retention periods may vary by data type, including account settings, transaction records, and diagnostic logs.

When data is no longer required, we delete or anonymize it according to our retention and security practices.

7. Security

We implement reasonable technical and organizational safeguards to protect data from unauthorized access, alteration, disclosure, or destruction.

No system is guaranteed to be fully secure. You are responsible for maintaining the security of your device and access credentials.

8. Children's Privacy

ScanIt is not directed to children under 13 (or the minimum age required by local law).

If you believe a child has provided personal information, contact us and we will take appropriate steps to investigate and remove that information where required.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we apply safeguards for international transfers, such as contractual protections and equivalent technical controls.

10. Changes and Contact

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the last updated date above.

For questions, privacy requests, or complaints, contact us at prismcodelabs@gmail.com.